OUR CUSTOMERS TELL IT BETTER THAN WE DO
COMBINE AND GET UP TO 20% EXTRA OFF
Some dreams start with two sisters, a shared closet, and a crazy idea. ✨
Twenty years ago, two sisters from Asheville had a simple dream — a little shop where women like us could find something that made them feel beautiful.
You made that dream real. Every single one of you. 🤍
Now Lucy & Lilly is moving — and we're bringing our little corner of Asheville to women everywhere in the world. Before we go, we want to say thank you the only way we know how.
As our special thank you to every woman who walked through our doors — we're offering up to 70% off everything in the store. And the more you treat yourself, the more you save.
How can I track my order?
You can track your order by entering your order number together with your email address or phone number, or simply by entering your tracking number. Once you’ve entered the details and clicked "Track," you’ll see the current status of your order.
It’s normal for the progress bar to remain on "Info received" until the package is delivered. Updates about your shipment will appear at the bottom of the page as it moves through transit.
Do you offer free shipping?
We ship all our orders within the US with UPS. Order before 11:00 PM and your package will be shipped the next day, free of charge. That means fast, reliable delivery at no extra cost.
Can I return the item(s) if I don't like them?
Not quite satisfied? No worries! You can easily and quickly return your order within 30 days of receipt. We make sure the process goes smoothly, so you don't have to worry. Please check the Refund Policy and FAQ in our website footer for more information.
How do i choose the right size?
Our clothes fit exactly as indicated in the size chart. You will find the size chart with each product, so you can always choose the right size and be sure it fits perfectly.
Need more help?
Have a question or need advice? Don’t hesitate to contact us. We are here to assist you and provide expert guidance.
Email: info@lucylilly.com
Monday–Friday: 9 AM – 8 PM
Saturday–Sunday: 9 AM – 5 PM
For more questions, you can also check our FAQ page.
